Looking out for you

Your health and financial well-being matters to us.

The ValleyStar team continues to track the latest developments as a new wave of scams have emerged due to the COVID-19 pandemic.

Please remember we will never call and ask for personal information over the phone such as your social security number, date of birth or credit card numbers. If you ever question the credibility of someone who has called you, simply hang up and call ValleyStar Credit Union at 800.475.6328.

The ValleyStar team wants to help alleviate any fear or uncertainty and replace it with financial knowledge to keep you and your loved ones safe. We have compiled a list of agencies who have information on scams that are surfacing and how you can avoid them.

Beware of new scams.
The Federal Trade Commission:

  • Undelivered goods
  • Fake charities
  • Fake emails, texts, robocalls and phishing
The Consumer Financial Protection Bureau:

  • Vaccines and testing scams
  • Fake cures and air filters
  • Social Security benefits
The United States Department of Justice:

  • Price gouging and hoarding
  • Fake cures
  • Malicious websites and apps
The Internal Revenue Service urges everyone to take extra care during this period.

“The IRS isn’t going to call you asking to verify or provide your financial information so you can get an economic impact payment or your refund faster,” said IRS Commissioner Chuck Rettig. “That also applies to surprise emails that appear to be coming from the IRS. Remember, don’t open them or click on attachments or links. Go to IRS.gov for the most up-to-date information.”