Online Banking (Free)

Conduct Credit Union transactions from anywhere you have access to the Internet.  Perform transactions quickly and easily, and without having to drive to a branch office and stand in a line.  Take care of your financial business at your leisure and with no worries.  All e-transactions are done through a secure Internet connection.

online banking allows you to:

  • Transfer funds between accounts
  • View and print cleared checks
  • View and print account history and balances
  • Access lines of credit
  • Make loan/credit card payments (within VSCU)
  • And much, much more!

Sign-up for Online Banking today!

Mobile Banking (Free)

The ultimate in convenience!   Check balances, view account histories, transfer funds, plus deposit checks* from the convenience of your smartphone or tablet.  If you’re enrolled in Online Banking, you’re able to start using mobile banking with just a few quick steps!

Access Your Account

With your Internet-enabled cell phone or mobile device, there are three convenient ways to connect to your accounts:  the ValleyStar Mobile Banking App, Text Banking, and Mobile Browser Banking.  For more information on these services, log in to your Online Banking account, click on the “Access Accounts” tab, then click on the “Mobile Banking” tab.

 Download for iOS       Download for Android

* Available on the mobile banking app only.

Mobile Banking is a complimentary service for ValleyStar Credit Union members.  Message and data rates may apply.  Check with your mobile phone service provider on access or data usage fees they may charge.

E-Statements (Free)

View your statements through Online Banking with the click of a mouse, and say goodbye to paper pile-ups and shredding. To sign up for E-Statements, log into Online Banking, click on the Access Accounts tab, then click on the Notifications tab, then click Enroll.

FEATURES & BENEFITS

  • Available anywhere you have Internet access
  • Faster than mailed statements
  • Safer than mailed statements
  • Access previous 12 months of statements anytime
  • No more shredding
  • Environmentally green
  • E-Statements is free!

Sign-up for E-Statements through Online Banking.

E-Lerts (Free)

Receive alerts by email to stay on top of your account activity or to detect fraud within seconds. You can receive alerts by email at your preferred email address.

Signing up is quick and easy through Online Banking! After your initial enrollment in E-Statements, you can subscribe to any of the E-Lerts available. Once logged into Online Banking, click on the Access Accounts tab, then click on the Notifications tab, and select E-Lerts Options.

Example alerts include:

  • Balance falling below a certain dollar amount
  • When a loan payment is posted
  • Specific checks clearing your account
  • When your personal information has changed (did you know it was being changed?)

Bill Pay (Free)

Our upgraded bill payment system is the easiest, most advanced way to manage your bill payments.  The basic features come FREE with any ValleyStar checking account and now has several “Plus” features that make it even better.

Basic Features of Bill Pay

  • Free service with ValleyStar checking account
  • Pay and manage all bills easily from one screen
  • Make one time and recurring payments
  • Receive eBills
  • Set-up due date reminders
  • No more stamps and envelopes!
  • Reduce paper use and waste!
  • Safe and secure!

New “Plus” Features Include:

  • Popmoney: send money to anyone with a cell phone or e-mail address
  • Same day/next day payments
  • Account-to-Account transfers

Sign-up for Bill Pay through Online Banking Now!

(Click on “Bill Payment” once you login to Online Banking to enroll)

ATM Services (Free with ValleyStar Visa® Debit Card)

ValleyStar has ATMs located at each of our branch offices and at various Food Lion grocery stores in southwest Virginia.  These machines provide free ATM transactions with your ValleyStar Visa debit card.  We are also a part of the CUHere network, an ATM network shared with other Credit Unions across the U.S.

Click here to find the closest ATM to you.

Call Center (Free)

Conduct virtually any transaction over the phone with one of our live telephone service representatives.  They will assist you with any question you have, conduct transactions on your account, and/or walk you through setting up Online Banking, Mobile Banking, Bill Payer, etc.  And, we don’t charge you just to access a real person.

Click here to visit our Contact Us page.

Teller24 (Free)

This is another way you can access your account anywhere you have a telephone or cellphone, 24/7.  With your account number and personal identification number (PIN), you can access your account to:

  • Transfer funds between accounts
  • Access your line of credit
  • Make check withdrawals
  • Make loan payments (within ValleyStar accounts)
  • See if checks have cleared

Click here to visit our Contact Us page.