Did you know that Americans lost $29.8 billion to phone scams alone in 2020 according to CNBC News? Don’t worry! We are here to help! We’ve got lots of resources to help keep your financial information safe. Check out the resources below.

Financial Fraud 101

Let us take you to school.

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SCAMS

Here’s what we know about now.

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Tips & Tools

What our financial experts recommend.

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Resources

What To Expect From ValleyStar Credit Union

Online Banking, Bill Pay and e-Statements

ValleyStar Credit Union will NEVER call, email or otherwise contact you and ask for your username, password or other online banking credentials.

Credit and Debit Cards

ValleyStar Credit Union will NEVER contact you and ask for your 16-digit credit or debit card number, PIN and/or 3-digit security code.


Where Can I Find My Rights And Responsibilities Related To Fraud And Disputes?

With respect to online banking and electronic funds transfers, the Federal Government has put in place rights and responsibilities for both you and the credit union. These rights and responsibilities are described in the account disclosures you received when you opened your account with ValleyStar Credit Union. If you notice suspicious account activity or experience security-related events, please contact the credit union immediately at 1-800-475-6328.

Read More at Federal Trade Commission

Tips To Become A Smarter Consumer And Avoid Fraud

Read More at Federal Trade Commission

Talking To Your Kids About Internet Safety

Read More at Federal Trade Commission Read More at Department of Justice

Call Blocking Resources

Read More at Federal Trade Commission

How To Spot, Avoid And Report Tech Scams

Read More at Federal Trade Commission


Elder Abuse Resources

Elder Care Locator

Visit Elder Care Locator

The (National Adult Protective Services Association) NAPSA

Visit NAPSA

Centers for Disease Control and Prevention

Visit Centers for Disease Control and Prevention

National Institute on Aging

Visit National Institute on Aging

The United States Department of Justice

Visit The United States Department of Justice


Federal Trade Commission

Visit Federal Trade Commission

AARP

Visit AARP

Social Security Administration

Visit Social Security Administration

Identity Theft Protection Services

Visit Identity Theft Protection Services

Equifax

Visit Equifax

Experian

Visit Experian

TransUnion

Visit TransUnion

National Do Not Call Registry

Visit National Do Not Call Registry