Letter From President/CEO

Dear Valued Members,  

I hope this letter finds you well as we continue our journey through 2024 together. Reflecting on the accomplishments of the first quarter, I am sincerely appreciative of the continual trust and support you have extended to ValleyStar Credit Union.

One of our significant achievements in the last quarter was the successful completion of our credit card upgrades. We have transitioned all our credit cards to VISA, ensuring a seamless and enhanced experience for our members. This transition represents our commitment to providing you with the best possible banking solutions and convenience.

I am delighted to announce the promotions of Misty Reed to Chief Credit Officer and Ben McBride to Chief Information Officer. Misty’s extensive experience and dedication to our members make her an invaluable asset to our leadership team. Likewise, Ben’s innovative approach to technology will further strengthen our ability to deliver exceptional service and security to our members.

Alongside our ongoing commitment to providing top-notch banking services, ValleyStar actively engages with the community through various initiatives. In February, we participated in the 2024 Fast Track Expo, an impactful event where innovators, public servants, and local residents come together to exchange ideas and explore potential future endeavors. Recently, we organized the Danville Shred Day Event, a free community service aimed at helping individuals safely dispose of their sensitive documents to prevent identity theft. Additionally, ValleyStar Insurance and Investments hosted a seminar and webinar titled “3 Uncomfortable Truths About Retirement,” offering valuable insights and guidance to community members planning for their financial futures. These endeavors underscore our dedication to not only serving our members but also making a positive impact in the communities we serve.

As we embrace these changes and advancements, I want to assure you that your loyalty drives us to continuously improve and innovate. We are committed to providing you with the highest level of service and support. Looking ahead, we remain focused on enhancing your banking experience and helping you achieve your financial goals. Your satisfaction and success are at the heart of everything we do, and we are dedicated to exceeding your expectations in the year to come.

Thank you for choosing ValleyStar Credit Union as your financial partner. We are honored to serve you and look forward to another year of growth and prosperity together.

Best regards,

Michael “Mike” Warrell
President & CEO
ValleyStar Credit Union


Events

  • Saturday, April 20 – Annual Spencer-Penn Centre’s Pig Cookin’ Contest
  • Saturday, April 27 – Martinsville Shred Day
  • Saturday, May 11 – Roanoke/Rocky Mount Shred Day
  • Saturday, May 18 – Fishersville Shred Day


Upcoming Holiday Closures

  • Monday, May 27 – Memorial Day
  • Wednesday, June 19 – Juneteenth


ValleyStar Insurance and Investments

  • Roth Conversions
    • April 23 – In-person @ Martinsville branch
    • April 24 – Webinar


Current Promotions

  • Open a new checking account and earn 1% APY, plus $250 for meeting direct deposit requirements*
  • 1% Cashback on refinanced auto loans**
  • NEW Visa Rewards Credit Cards
  • Skip-A-Pay – TWICE a year***


*Offer may be canceled at any time. APY = Annual Percentage Yield and is effective as of 7/1/23. Rates and terms subject to change without notice. Must maintain an average monthly balance of $500-$10,000 to earn the APY. Fees could reduce earnings. $250 direct deposit bonus credited to checking account within 180 days of account opening if (a) a new primary (S0080) checking account is opened, (b) member establishes recurring monthly direct deposit to account of net pay that totals $1,000 or more, pension, or government benefits, (c) first direct deposit posts within 90 days after account opening and (d) three consecutive months of minimum monthly direct deposit is maintained within 150 days of account opening. Recurring transfers or deposits from other sources, such as other accounts at ValleyStar or accounts at other institutions, do not qualify. Offer good for new and existing members who establish a new primary (S0080) checking account only—members who closed their primary (S0080) checking account within two years of new primary share draft account open date are not eligible for bonuses. Limit one bonus per member/distinct social security number. Other restrictions may apply. Taxes on bonuses, if any, are the recipient’s responsibility. ValleyStar complies with federal and state tax reporting laws.

**1% cash back on the financed amount (up to $300) for refinanced auto, motorcycle, boat or RV loans. An example would be, $150 cashback for a $15,000 refinanced auto loan or $300 cashback for a $40,000 refinanced auto loan. New loans or current ValleyStar loans do not qualify. Funds will be deposited into the member’s main share account on the last business day 90 days after the loan closing date. There must be a balance on the loan at the 90-day mark in order to receive the cashback. The member must also not be delinquent on the loan at the 90-day mark in order to receive the cashback. Not all who apply will qualify. Loans are subject to collateral and credit qualifications. Eligibility and membership are required. Annual Percentage Rate (APR). All rates are subject to credit score and credit approval. Rates are subject to change without notice. Purchase money excluded, must quality under credit union underwriting criteria, the vehicle must be used as collateral for the loan.

***A skip-a-payment is a modification to your current loan. Interest will continue to accrue on unpaid balances, and regular payments will start the next month. The loan contract will be extended to accommodate the skipped payment. Mortgages, home equity loans, credit cards, single-pay loans/day notes and commercial loans do not qualify for the ValleyStar Skip-A-Pay. Members are allowed up to two skip-a-payment per loan per rolling calendar year. The skipped payments must be at least six months apart. All loans must be current and in good standing when the request is processed.