Message From President and CEO

Hello ValleyStar members,

In light of the latest news in the financial sector, it’s important that you know your money is safe and secure with ValleyStar Credit Union.

When you put your trust in us, we take that seriously. You can be assured that you are at the center of every decision we make. The ValleyStar team lives and works in the communities we serve. We invest in you, our member, by taking local deposits and making local loans that strengthen our neighborhoods and local business owners. We prudently manage your money and effectively manage risk every day. We remain committed to you.

Maintaining the financial strength of your credit union is the foundation of all we do here at ValleyStar. Our continued high levels of capital are a sound measure of our financial strength and ability to weather changes in the financial and economic environment, even dramatically.

Here are some details:

  • The National Credit Union Administration considers a credit union with 7% net worth as “well-capitalized.”
  • ValleyStar is proud to report that our net worth far exceeds this minimum, with more than 92%of net worth.
  • ValleyStar Credit Union has also received the “5-Star” rating from Bauer Financial Reports each consecutive period since Bauer began evaluating credit unions in 1990.
  • A “5-Star” rating from Bauer is the highest rating from this impartial rating agency, and Bauer verifies that we are among the safest financial institutions in the United States! Bauer Financial keeps its rating facts at Tell Me More | BauerFinancial.
  • Your deposits at ValleyStar are protected by the NCUA, the National Credit Union Share Insurance Fund. Deposits are insured up to $250,000 per individual depositor.
  • To find information on ValleyStar’s financial position, we also keep the most recent annual reportfor you to view anytime on

Simply put, maintaining the strength and security of your credit union is and will always be our #1 priority. Credit Union members have never lost a penny of insured savings at any Virginia credit union.

Thank you for your trust in ValleyStar Credit Union. For 70 years, ValleyStar has been strong, stable and secure, and we remain financially sound as we move toward the future.

Thank you for your membership.



M Warrell signature

Mike Warrell
President and CEO, ValleyStar Credit Union

Congrats to new and newly promoted team members!

New Hires:

  • Brianne Alexa Szorosy, Mortgage Loan Officer Assistant
  • Christian Scott Tuck,  Teller
  • Christy Lynn Wright,  Teller
  • Allison Brooke Barber,  Teller
  • Connor Cheyenne Matherly, Contact Center Specialist
  • Elizabeth Ariel Weddle, Contact Center Specialist
  • William E Red, Information Security Specialist
  • Elizabeth Anne Hart, Relationship Specialist
  • Lydia Renee Horsley, EFT Representative
  • Kathi S Michel, Accounting Specialist I
  • Nicholas Diquan Wooten, Teller


  • Jordan Weatherholtz, SVP of Data Analytics
  • Steven Winford Hale, Relationship Specialist
  • Taylor Renea Dyer, Relationship Specialist
  • Leslie Rakes, SVP of Human Resources
  • Melissa B Haynes, Commercial Loan Officer
  • Kaitlin Elizondo-Eastridge, VP Commercial Lending
  • Maria Fabi Garcia, Teller Services Manager
  • Christy A Nester, VP of Administrative Services


We speak Best Of 2023

Thank you Smith Mountain Laker Magazine readers for voting ValleyStar as one of the area’s Best Credit Unions! We were the recipient of the Best of Smith Mountain Lake Awards as published in Smith Mountain Laker 2023. It’s our goal to become the best in service and convenience for all your banking needs. We are here to help you save for that dream vacation, retirement, or buy that car you’ve always wanted!

Update Your Account Info to Avoid Problems

When you speak, we listen. We are making significant changes to our banking systems in the fall to enhance your member experience. Ensure you’ve provided us with an accurate phone number and physical address. Providing an email address will ensure you receive communication quickly and securely. Contact us at 800.475.6328 or [email protected] to update your info. You can also swing by a branch and let a team member know you need to update our records or update your info by logging in to your Online and Mobile Banking account.

We speak there's always a way with Skip-A-Pay!

At ValleyStar, we know that times can get tough and money can be tight. That’s why we offer our skip-a-pay program year-round! We want to meet our members where they are – whether facing financial hardship, catching up on bills, saving for a vacation or wedding, or holiday shopping you can skip-a-payment on your qualifying loan.

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Holiday closures

Memorial Day
Monday, May 29, 2023

Monday, June 19, 2023

Independence Day
Tuesday, July 4, 2023

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Members that refinanced an auto loan from another financial institution received cash back totally $11,542.73 - just one of the many reasons to bank with us!

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