Mobile Banking Privacy Disclosure

FACTS

WHAT DOES VALLEYSTAR CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

WHY?

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some, but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account transactions and checking account information
  • Credit history and credit scores
  • Overdraft history and payment history

When you are no longer our member, we continue to share your information as described in this notice.

HOW?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information, the reasons ValleyStar Credit Union chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information:Does ValleyStar Credit              Union share?Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes — to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes — information about your transactions and experiencesNoWe do not share
For our affiliates’ everyday business purposes — information about your creditworthinessNoWe do not share
For our affiliates to market to youNoWe do not share
For nonaffiliates to market to youNoWe do not share
Questions?Call 800.475.6328 or go to www.valleystar.org  
What we do:
How does ValleyStar Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.
How does ValleyStar Credit Union collect my personal information?We collect your personal information, for example, when you open an account or deposit money, pay your bills or apply for a loan, use your credit or debit card. (We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.)
Why can’t I limit all sharing?Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes. Information about your credit worthiness, as well as information to market to you by affiliates, and sharing for nonaffiliates to market to you. State laws and individual companies may give you additional rights to limit sharing.
Definitions:
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates we share with can include insurance companies, government agencies, plastic card processors (credit/debit/ATM), financial statement publishers or printers, consumer reporting agencies, and check/share draft printers.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include CUNA Mutual Group’s MEMBERCONNECT.

Other important information

Notices and “Joint Relationships” Except where expressly required by applicable law, we will provide all notices to the person (member) listed first on any application, agreement or other relevant document with us. The notice will be mailed to the address noted for said person on the application, agreement or other document. If this person (member) has agreed to receive notices and disclosures electronically, then we can send all such notices and notifications to the e-mail or Internet address provided by said person; or we shall post or otherwise give notice by posting a notice, providing a link or using such other electronic methods authorized under applicable laws and/or regulations. All joint owners, borrowers and guarantors agree to the receipt and sufficiency of any notice or notification sent according to this paragraph.

Modification The Credit Union reserves the right to modify, change or amend this Privacy Policy at any time without notice, other than as expressly required by applicable law.

Collected Information We may collect information regarding your mobile device, such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device’s geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM, or in-store transactions).