Contact Center

800.475.6328

Teller24

Dial ‘ext. 2’ at the above number to access

Email

Email: info@valleystar.org

*Online Banking Chat is currently unavailable.

Mailing Address

ValleyStar Credit Union
P.O. Box 5511
Martinsville, VA 24115

Routing Number

Routing Number: 251481180

Visa Credit Card Services

Lost or Stolen Visa Credit Card: 800.475.6328 ext. 5
Balance Line: 855.223.1704
Unauthorized Activity: 855.223.1704
Activate Visa Credit Card: 855.223.1704
Visa Credit Card Online Access: https://onlineaccessplus.com/oa/valleystar/

Visa/Mastercard Debit Card Services

Lost or Stolen Visa/Mastercard Debit Card: 800.475.6328 ext. 4
Visa/Mastercard Debit Card Disputes: 800.475.6328 ext. 4
Unauthorized Activity: 800.475.6328 ext. 4
Activate Visa/Mastercard Debit Card: 866.333.9337 or 614.564.3074

Mastercard Credit Card Services

Lost or Stolen Mastercard Credit Card: 800.449.7728 or 727.571.8800
Unauthorized Activity: 866.820.6032
Activate Mastercard Credit Card: 800.527.7728
PIN Change for Mastercard Credit Card: 888.886.0083

Branch Locations

Collinsville

41 Wheeler Avenue
Collinsville, VA 24078
276.632.1679
ATM on location

Branch Lobby Hours
Monday – Friday: 9 a.m. – 5 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.

Roanoke

3452 Buck Mountain Road
Roanoke, VA 24018
540.777.2440
ATM on location

Branch Lobby Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: Closed

Danville Main

212 Holt Garrison Parkway
Danville, VA 24540
434.857.9020
ATM on location

Branch Lobby Hours
Monday – Friday: 9 a.m. – 5 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.

Rocky Mount

1080 Old Franklin Turnpike
Rocky Mount, VA 24151
540.483.0018
ATM on location

Branch Lobby Hours

Monday – Friday: 8:30 a.m. – 5:30 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: Closed October 31 & November 7

Martinsville

35 DuPont Road
Martinsville, VA 24112
276.632.1679
ATM on location

Branch Lobby Hours
Monday – Friday: 9 a.m. – 5 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 1 p.m.

Richmond

1801 Dabney Road
Richmond, VA 23230
804.353.8012
ATM on location

Branch Lobby Hours
Monday – Friday: 9 a.m. – 5:30 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: Closed

Waynesboro

501 W. Broad Street
Waynesboro, VA 22980
540.352.5201
ATM on location

Branch Lobby Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Appointment-only lobby hours

Schedule an appointment.

Drive-Thru Hours
Monday – Friday: 8:30 a.m. – 5:30 p.m.
Saturday: Closed

Branch and Surcharge-free ATM Locator

ValleyStar Credit Union offers members full-service branch locations across southwest and central Virginia. ValleyStar is also a proud member of the Allpoint ATM Network, providing access to over 55,000 surcharge-free ATMs worldwide. That means our cardholders have access to cash at convenient retail locations such as Target, CVS/pharmacy, Kroger, and Walgreens. Be sure to look for the “Allpoint” logo on ATMs for surcharge-free transactions.