General Policy Statement
Safeguarding financial and personal information is one of the most important responsibilities of ValleyStar Credit Union (Credit Union). The Credit Union is committed to protecting the information of our members and other visitors who use our website. The Credit Union values members’ trust and carefully handles all personal information. As with information collected through internet technologies, the information is used for service and to provide information about other services.
External Links
When external links to non-Credit Union websites are included, the Credit Union is responsible for ensuring that a disclaimer is made that neither the Credit Union nor the organization endorses the product at the destination, nor does the Credit Union exercise any responsibility over the content at the destination.
- A disclaimer shall be displayed when linking to external sites. It may appear on the page or as a pop-up whenever a request is made to an external website.
Secure Transmissions
To ensure information remains confidential, ValleyStar Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from the website.
Cookies
Cookies are pieces of information that collect information such as browser type, time spent on the site, pages visited, language preferences, and a users interaction with a particular site. The information is used for security, navigation assistance, display of information more effectively, to personalize/tailor experiences, and to recognize devices. The Credit Union collects statistical information about the site user in order to continually improve the design and functionality, to monitor responses to advertisements and content, to understand how visitors use the site and to assist with resolving questions. Cookies may also be used for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze the Credit Union website. The Credit Union requests website user consent via GDPR Cookie Consent.
To review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.
Mobile Application
ValleyStar’s mobile applications periodically collect, transmit, and use geolocation information for enabling features such as card use and alerts to prevent fraudulent activity, but only when the end user authorizes the collection of such information. Geolocation information can be monitored continuously in the background only while the feature(s) are being used, depending on the end user’s selection. The end user can change their location permissions at any time on their device’s settings.
Image Collection and Usage
Our banking app may collect and utilize user images for various purposes aimed at enhancing user experience and providing specific functionalities. Users maintain control over the camera access and usage within the app. Camera access is explicitly requested when the app requires image capture for any functionality. Users can enable or disable camera access at any time through the app’s settings. Disabling camera access will prevent the app from utilizing the camera for any functionality requiring image capture. We are committed to protecting the privacy and security of our users’ information. Any images collected are used solely for the intended purposes outlined above and are not shared with any unauthorized parties. By using our app, you consent to the collection and usage of images as described in this privacy policy.
Additional Inquiries
If you have any questions or comments about this policy, please email [email protected].
