Please read this information carefully and print a copy and/or retain an electronic copy for future reference. Click “I Agree” after reading the Consent for Online Privacy, Electronic Disclosures Statements and Other Related Communications to continue with self-enrollment.

ValleyStar Credit Union (“we”, “us” or “ValleyStar”) is required by law to provide to you certain written periodic statements, notices, and other communications.  Described below are the terms and conditions for receiving those communications electronically from ValleyStar, as required by the Federal Electronic Signatures in Global and National Commerce Act (“ESIGN”).  As a ValleyStar Credit Union member, your privacy and security always come first.  We are dedicated to member safety and protection.

If you elect to receive your disclosures, statements and related notices electronically, you may print these documents for your records or save them onto your computer.  To request that any of our disclosures, statements or notices be mailed to you, call 800.475.6328, or submit your request in writing to:

ValleyStar Credit Union
Address :
P.O. Box 5511 Martinsville, VA 24115


By selecting that you agree, you are stating that we may provide you with all disclosures, statements and related notices, including any changes in this agreement, in electronic form. We will provide all future notices electronically.  Examples of Communications and Disclosures to be provided in electronic form:

  • Online Banking
  • Monthly Statements
  • Fee Schedules
  • Privacy Notices
  • Notices of Amendments to any of your Agreements with ValleyStar
  • Disclosures and Notices for all products Offered by ValleyStar
  • Annual Tax Statements

If you decide that you do not want to receive all disclosures, statements and related notices in electronic form and wish to withdraw this consent, you may withdraw consent by submitting your request in writing to:

ValleyStar Credit Union
Address :
P.O. Box 5511 Martinsville, VA 24115

If you withdraw your consent to receiving electronic disclosures, statements and related notices, ValleyStar may terminate your participation in Online Banking.  If, in the future, your access to the ValleyStar Online Banking services is revoked or restricted, electronic delivery of your disclosures, statements and other related notices will be discontinued.  Your statements and other related notices will then be delivered to you in paper form though US Mail.

Privacy Notices

ValleyStar Credit Union must provide clear and conspicuous privacy notices to its members that accurately describe the credit union’s information policies and practices regarding the treatment of nonpublic personal information.  ValleyStar Credit Union must give members an initial privacy notice no later than the time of establishing the member relationship and annually during the continuation of the member relationship.  Please select the link below to view our Privacy Notice.

Electronic Records

To facilitate electronic commerce, reduce the expense of records storage, and to obtain the benefits of faster access to records, you acknowledge that we may in our discretion store all records electronically as allowed by law; and that we will not retain and have no obligation to retain any original documents for any period of time unless a statute, regulation, or other rule of law requires a contract or other record relating to a transaction be provided, available, or retained in its original form.

“E-Mail” and Facsimile Communications

You acknowledge and agree that the Internet is considered inherently insecure. Therefore, you agree that we have no liability to you whatsoever for any loss, claim for damages arising or in any way related to our response(s) to any e-mail or other electronic communication, which we in good faith believe you have submitted to us.  We have no duty to investigate the validity or to verify any e-mail or other electronic communication; and you may respond to an e-mail at either the address provided with the communication, the e-mail address maintained on our records, or any written communication actually received by us.

Any account owner, co-borrower, or authorized user may change the e-mail address for statements or other information from us at any time.

Although having no obligation to do so, we reserve the right to require authentication of e-mails or electronic communications.  The decision to require authentication is in the sole discretion of the Credit Union. We will have no obligation, liability or responsibility to you or any other person or company if we do not act upon or follow any instruction to us if a communication cannot be authenticated to our satisfaction.

Further, the Credit Union may not immediately receive e-mail communications that you send.  Also, we will not take action based on e-mail requests until we actually receive your message and have a reasonable opportunity to act. We reserve the right to require any notices from you be submitted to us in writing, and we may refuse to send certain information through unsecured e-mail communications. If you need to contact the Credit Union immediately regarding an unauthorized transaction, stop payment request, or otherwise, you may call the Credit Union at the telephone number 800-475-6328.

You expressly consent and agree to us, our agents or any parties we authorize sending and your receiving any communications hereunder by facsimile or other electronic methods including any offers for Credit Union, affiliate or third party services and/or products.

Links to Other Sites

Our website may contain links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by the Credit Union of the contents on such third-party website. The Credit Union is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third party websites. If you decide to access linked third-party websites, you do so at your own risk.

By clicking on the “I Agree” link at the bottom of this page, you consent to receive electronic disclosures. If there is more than one Owner or Authorized User, etc., by clicking the “I Agree” link, you are consenting on behalf of all other co-owners and/or authorized signers to enroll the accounts you have selected for Online Banking and that you are authorized to consent on their behalf.

ValleyStar reserves the right to terminate this agreement.  We will not change nor terminate the terms of this agreement unless we give you minimum notice as required by law.

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